Shipping worldwide is FREE. When you place your order. Processing time is 5-10 working days where we can do final checks before dispatch. Shipping times depend on the service selected ranging from 5 days to 30 business days. There are three options available for shipping, FREE, STANDARD and EXPRESS. All options have end to end tracking giving you full peace of mind. Full Shipping Policy https://www.luxsio.com/policies/shipping-policy

To start a return, you can contact us at info@luxsio.com. Time Frames - All returns must be initiated within 30 days from the date of receiving your order. For damaged lights or globes, please report the issue within 48 hours of receipt. Return will be processed within 10 working days once received. Full Return Policy - https://www.luxsio.com/policies/refund-policy