Currently, we don't supply light bulbs with our lighting orders

 

Q. What do I do if I cant be there for delivery ?

 

Q. Can I check the delivery progress ?

Yes you can the tracking will be provided so you can the order on the way to you and also an estimated delivery date

 

Q. How long will my order take to arrive?

Please check your order confirmation for the delivery method chosen. we have a range of shipping option.

 

Q. I would like to return my order

Please email info@luxsio.com and the team to start the return process. You have 30 days from delivery to start a return.

 

Q. When will my refunded money reach me ?

It normally take 3-5 working days to process a refund back to the original payment method used.

 

Q. I need to change my delivery address ?

Please email info@luxsio.com to change the delivery address.